Privacy & Cookie Policy

Effective date: Oct 27, 2026

Canadian Craft Tour & Charters (“we”, “us”) respects your privacy. This policy explains what personal information we collect through https://canadiancraftcharters.com/, how we use and share it, how we use cookies, and the choices you have.

Information we collect

When you fill out a form on our website, such as a quote request or contact form, we collect the details you provide. This can include your name, email address, phone number, trip details, and any message you send us. We also automatically collect some technical information when you visit, such as your IP address, browser type, device, the pages you view, and how you arrived at our site.

How we use your information

We use your information to respond to your inquiries, prepare quotes, book and manage charters, send you service-related updates, and improve our website and services. We also use it to measure and improve the performance of our advertising.

How we share your information

We store and manage inquiries in HubSpot, our customer relationship management platform. We also share limited information with advertising partners, including Google, Microsoft, Meta and OpenAI, so we can measure which ads lead to inquiries and bookings and show more relevant ads. This can include your email address, phone number, name, general location, IP address and browser information. Where possible, this information is hashed (converted into an unreadable code) before it is sent. These partners handle the information under their own privacy policies.

We do not sell your personal information.

What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. They help websites work, work more efficiently, and provide reporting information.

Why we use cookies Some cookies are required for our website to operate. Others help us and our partners understand how visitors use our site and show relevant content and advertising. For example, we track which pages are most popular so we can improve the site.

Third-party cookies We use cookies and similar technologies from Google Analytics, Google Ads, Google Tag Manager, Meta (Facebook) Pixel, Microsoft Advertising, OpenAI, HubSpot and Elfsight to understand how our website is used and how our marketing is performing.

Your choices

You can ask us not to share your information with advertising partners, or withdraw your consent at any time, by emailing us at info@canadiancrafttours.ca. You can also delete or block cookies through your browser settings. If you do, some parts of our website may not work properly.

Keeping your information

We keep your information only as long as we need it for the purposes above, or as required by law. 

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request or raise a concern, contact us below. You also have the right to contact the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner for British Columbia.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Canadian Craft Tours & Chartes
220 11791 Machrina Way, Richmond BC
info@canadiancrafttours.ca