Client Industry Background: Leading companies in warehousing and manufacturing, including major logistics firms and retail distributors, needing efficient transportation for shift workers.
Challenge:
Facilitating reliable transportation for employees working different shifts, addressing issues like traffic congestion, recruiting, city bus schedules and ensuring timely arrivals for shift changes.
Solution:
Canadian Craft Charters implemented a robust shuttle service tailored to each client’s specific needs:
- Route Optimization: Designed efficient routes to minimize travel time and avoid traffic congestion.
- Shift Coordination: Offered flexible shuttle schedules from major sky train hubs to accommodate various shifts, including early mornings, late nights, and weekends.
- Capacity Management: Utilized different bus sizes to match the volume of employees per shift.
Results:
- Improved Punctuality: Employee punctuality increased by 25%, reducing delays and improving shift handovers. Team members also showed up closer to their shift arrival time which decreased perceived downtime from team members waiting for shift start times.
- Enhanced Productivity: Clients reported a 15% increase in productivity due to reduced commute-related stress and delays. These came from a decrease in sick and personal time especially during peak season in extreme weather.
- Reduced Turnover: The reliable shuttle service contributed to lower employee turnover rates by improving job satisfaction. Budgets suggested as much as a 20% decrease in recruiting spend for peak seasons.
Feedback: “Canadian Craft Charters has revolutionized our employee transportation. Their reliable and efficient shuttle services have significantly improved our daily operations and employee satisfaction.” – HR Director, Major Shipping and Logistics Company
